The purpose of this questionnaire is to identify how people who are looking for mortgages, business and family protection plans access information about their mortgage advisors. You must be over the age of 18. If you are not currently looking or have any of the aforementioned financial products, please do not continue. All information will be treated with strict confidentiality, anonymity will be upheld and will be used solely for academic research. By ticking the box below you agree to give your consent to complete this questionnaire.